New Zealand: North & South Island

Questions?

That’s OK, we have answers. Read our FAQs below or call +1 (855) 219-8018 to ask us any questions you have about traveling with Adelsheim Vineyard. We're here 8am-5pm weekdays, 9am-1pm Saturday Pacific.

1. What does the price include?

   Eight nights at unique four- and five-star accommodations; private travel for all day trips and excursions; departure airport transfer; private tours with local guides and cultural experts; exclusive VIP access and tastings; guided activities, adventures and expeditions; entrance fees; daily breakfasts, most lunches and dinners; local beverages with meals.

2. What does the price not include?

   International roundtrip airfare; travel insurance; transportation to the trip’s starting point; activities not included in the trip itinerary; hotel incidentals including room service, laundry service and hotel bar tabs; food and beverages not included in itinerary; gratuity for tour leader.

3. Where does this trip start and end?

   Our adventure begins at 9am on Monday, November 29, 2021 at the Hotel Grand Windsor in Auckland, New Zealand. The closest airport is the Auckland International Airport (AKL). We recommend arriving on or before November 28 to ensure you're at our starting point on time. Our adventure ends on Tuesday, December 7, 2021 in Queenstown, New Zealand. The closest airport is Queenstown Airport (ZQN). Your flight home should be scheduled to depart at 12:30pm or later from here.

4. What travel documents are needed?

   US citizens must have a passport that is valid for at least three months beyond your planned departure from New Zealand. US citizens are eligible for a visa waiver and therefore do not need a visa for tourists stays of three months or less. Under the visa waiver program, US citizens will be required to have a NZeTA, which can be applied for prior to travel and is valid for multiple visits for up to two years. For full requirements and information visit the New Zealand Embassy. For citizens of other countries, please check with New Zealand's embassy or consulate for information and requirements. 

5. Do I need to pay a solo traveler supplement?

   For solo travelers, there is a $2,000 single-supplement fee—paid at the time of booking to secure a private room. If you would like us to pair you with a roommate, that option may be available upon checkout—these spots are limited and available on a first-come, first-served basis.

6. Who is going on this trip?

   Our adventures typically have between 10 and 20 guests, and our Modern Adventure Team. Our experiences are fun and inclusive and you can expect to be joined by a diverse group in terms of age, background and interests—including solo travelers, couples and friends traveling together. This adventure is for travelers age 18 and above.

7. Who is leading this trip?

   This trip is led by an expert Modern Adventure trip leader. They're an experienced travel guide, a representative of Modern Adventure and your go-to person for questions or concerns on the trip. We’ll be joined throughout our adventure by local, expert guides who are deeply knowledgeable with respect to local cultures, customs and history and are passionate about sharing that with us.

8. How strenuous are the activities?

   This adventure will require intermittent effort throughout and you should have an average amount of energy to participate.  Activities will include walking medium distances over uneven terrain and involving steps, a 10-mile fully-supported bike ride through flat terrain, and an easy-to-moderate hike. Some locations could present challenges to persons with special needs.  If you have any questions or concerns about particular activities of trip aspects, please reach out and we can answer additional questions.

9. What is the cancellation policy?

   You may cancel 120 days or more before departure and receive a full refund minus a $1500 per person service fee ($500 of which may be retained as a future travel credit, valid for one year after cancellation). If you cancel on or after 119 days in advance, there is a 50% cancellation fee. On or after 59 days in advance, there is a 100% cancellation fee. See our full terms and conditions for details.

10. Do I need Travel Insurance?

    We highly recommend purchasing travel insurance. Travel insurance allows you to seek reimbursement for your trip costs; if your trip plans change for unforeseeable reasons, or if you need to get medical help, emergency transport, and for theft, loss or damage of items while traveling. For best coverage, always insure the full trip cost within two weeks of your initial trip deposit and note that most 'Cancel For Any Reason' policies must be purchased on the date of your initial deposit.

11. When will my trip be confirmed?

    Because our trips are designed as small-group experiences, we need a minimum number of travelers for each departure. You will receive an email no later than 130 days prior to departure confirming your trip. If we don't meet the minimum, you’ll have the option of a full refund, reinstatement of any applicable trip credits, transferring to a different departure date, or converting your booking to a private departure. Please see our terms and conditions for complete details.

    Important: We strongly advise booking refundable flights and pre-trip accommodations, or waiting until you receive your trip confirmation.

12. What is the Small Group Supplement?

    Our trips are priced based on a minimum of 10 guests. If a departure runs with 9 or fewer travelers, a Small Group Supplement (SGS) will apply. The SGS ensures your trip is guaranteed to run with the full program intact while offering you a more intimate, exclusive group experience.

    The supplement amount depends on the final group size and will be confirmed no later than 130 days before departure. If additional guests join after the SGS has been paid, it will be refunded. Please review our full terms and conditions for additional details.